Placing an Order

If you wish to order, or enquire about, a product listed on the website, you can simply click the Order Enquiry button on the relevant page. I'll then get in touch to discuss any details, and to pop you over an invoice when you wish to proceed.

CONTACT - Head on over to my Contact Page and fill in the contact form with your ideas and I'll get in touch to discuss further.

QUOTE - Once we have disucssed your requirements I'll email you over a quote and an invoice.

DESIGN - An initial design will be sent to you by email. You can advise of any changes required. Your items will not go to print until you are completely happy.

TIMESCALES - Design timescales are project specific. I will always advise an estimated completion time at the start of the project. Please allow 5-7 working days for print and delivery.

CONTACT - Head on over to my BUSINESS ENQUIRY page and fill in the contact form with your requirements and I'll get in touch to discuss further.

QUOTE - Once we have disucssed your requirements I'll email you over a quote, and then an invoice if you decide to proceed.

DESIGN - An initial design will be sent to you by email. You have two revision to make any alterations to your design, following this an additional charge will be applied, dependent on changes.

TIMESCALES - Design timescales are project specific. I will always advise an estimated completion time at the start of the project. Please allow 5-7 working days for print and delivery.

Variations to Projects
Once the initial design(s) (the proof(s)) have been handed over, the Client is advised to check through the items in detail and request any alterations as soon as possible. The Client may request two revisions (additions, alterations, modifications or omissions) at any time prior to completion of the project and the final draft being sent for printing (if required). Following your two revisions Mrs K Designs will advise of any further costs involved. The customer agrees that changes required over and above the estimated work, or required to be carried out after acceptance of the final design, will be liable to a separate charge. All aditional costs will be sent to the Client before alterations are carried out. Please allow up to 4 working days for the alterations to be made (this is dependent on the size of the project, but every effort will be made to complete alterations within the 4 days where possible).

Native Files
These are charged at 100% of the design cost. (Native files are the original layout or layered files - Adobe® InDesign®, Quark XPress, Photoshop®, Illustrator®, as opposed to a PDF or flattened image file).

Design Project Duration
Any indication given by Mrs K Designs of a design project’s duration is to be considered by the Client to be an estimation. Mrs K Designs cannot be held responsible if any project over-runs, whatever the cause.

Cancellation and Refunds
Design only: If the Client decides to cancel the order following agreement to proceed, no refund will be issued. In the case of a business proposal 100% payment will be required.

Design and Printing: If the Client decides to cancel the order prior to priting a 50% payment of the total order will be refunded. In the case of a business proposal a 50% payment will be required.

Payment
Standard orders require 100% payment prior to any design work commencing.

For business proposals - signing/emailing agreement to proceed with the Proposal commits the Client to the project and full payment will be required within 28 days of the invoice sent to you upon completion.

1. Introduction

These terms and conditions set out the terms and conditions between the customer (you), and Mrs K Designs, governing the use of Mrs K Designs downloadable digital products. Your purchase, download and use of Mrs K Designs products, constitutes your full acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should not purchase, download or use any of Mrs K Designs products.

2. License and Use

Your purchase of one of Mrs K Designs digital products constitutes granting to you of a non-exclusive, non-sub licensable, non-transferable license to download and/or access that product for the purpose of your own personal use and reference, and to print or convert the product to an image for your own storage, retention and reference. You agree that under no circumstances shall you use, or permit to be used, any product other than for the aforesaid purpose. For the avoidance of doubt, you shall not copy, re-sell, sub license, rent out, share or otherwise distribute any of Mrs K Designs products, whether modified or not, to any third party. You agree not to use any of Mrs K Designs products in a way which might be detrimental to Mrs K Designs or damage their reputation.

3. Intellectual Property

The products, whether modified or not, and all intellectual property and copyright contained therein, are and shall at all times remain Mrs K Designs sole and exclusive property. You agree that under no circumstances, whether the product has been modified or not, shall you have or attempt to claim ownership of any intellectual property rights or copyright in the product.

4. Refunds

Once a product has been purchased by you, no right of cancellation or refund exists due to the electronic nature of the product(s). Any refunds shall be at Mrs K Designs sole discretion. You agree that any payments made by you for any of Mrs K Designs products are final. Mrs K Designs reserve the right to alter any prices from time to time.

Contacting Mrs K Designs

Please do not hesitate to contact Mrs K Designs regarding any matter relating to this Digital Downloads Terms and Conditions vis [email protected]